Cadillac Palace Theatre Tickets

Complete Guide to Buying Tickets at the Cadillac Palace Theatre

Nestled in the heart of Chicago’s vibrant Loop, the Cadillac Palace Theatre is a historic gem that has captivated audiences since its opening in 1926. Known for its opulent French Baroque interior, inspired by the palaces of Versailles and Fontainebleau, this iconic venue, operated by Broadway In Chicago, hosts a dazzling array of Broadway shows, concerts, and cultural performances. With a seating capacity of 2,344, the theater offers a cozy yet grand experience, blending historic charm with modern amenities. From pre-Broadway premieres like The Producers and Aida to long-running hits like The Lion King and Hamilton, the Cadillac Palace Theatre is a cornerstone of Chicago’s entertainment scene.

Ticket options cater to diverse preferences and budgets, with primary tickets available through Broadway In Chicago, Ticketmaster, and the venue’s box office. Resale tickets can be purchased via trusted platforms like Ticket Squeeze, and various seating tiers—Orchestra, Dress Circle, Loge, and Balcony—offer flexibility for attendees. VIP packages may be available for select performances, providing premium experiences, while general admission is less common but occasionally offered for concerts. This guide explores the venue, seating, ticket sources, and answers common questions to help you secure the best tickets for an unforgettable experience.

Events at the Cadillac Palace Theatre sell pretty fast, understandable given the incredible views and atmosphere this venue cultivates.

This site is not affiliated with Nederlander Company or Cadillac Palace Theatre and is not an official ticket seller. This site links to resale tickets for events at the Cadillac Palace Theatre. See the Disclaimer page.

Upcoming Events at the Cadillac Palace Theatre

• 24th Jul 2025: Beauty and The Beast (Tickets at TicketSqueeze.com)
• 24th Jul 2025: Beauty And The Beast (Tickets from $92 at TicketSqueeze.com)
• 25th Jul 2025: Beauty and the Beast (Tickets from $97 at TicketSqueeze.com)
• 26th Jul 2025: Beauty and the Beast (Tickets from $133 at TicketSqueeze.com)
• 27th Jul 2025: Beauty and the Beast (Tickets from $136 at TicketSqueeze.com)
• 29th Jul 2025: Beauty and The Beast (Tickets from $74 at TicketSqueeze.com)
• 30th Jul 2025: Beauty and The Beast (Tickets from $74 at TicketSqueeze.com)
• 31st Jul 2025: Beauty And The Beast (Tickets from $87 at TicketSqueeze.com)
• 01st Aug 2025: Beauty And The Beast (Tickets from $92 at TicketSqueeze.com)
• 02nd Aug 2025: Beauty And The Beast (Tickets from $105 at TicketSqueeze.com)
• 03rd Oct 2025: The Lion King (Tickets from $90 at TicketSqueeze.com)
• 04th Oct 2025: The Lion King (Tickets from $144 at TicketSqueeze.com)
• 05th Oct 2025: The Lion King (Tickets from $91 at TicketSqueeze.com)
• 07th Oct 2025: The Lion King (Tickets from $82 at TicketSqueeze.com)
• 08th Oct 2025: The Lion King (Tickets from $82 at TicketSqueeze.com)
• 09th Oct 2025: The Lion King (Tickets from $91 at TicketSqueeze.com)
• 10th Oct 2025: The Lion King (Tickets from $91 at TicketSqueeze.com)
• 11th Oct 2025: The Lion King (Tickets from $203 at TicketSqueeze.com)
• 12th Oct 2025: The Lion King (Tickets from $84 at TicketSqueeze.com)
• 15th Oct 2025: The Lion King (Tickets from $82 at TicketSqueeze.com)
• 16th Oct 2025: The Lion King (Tickets from $91 at TicketSqueeze.com)
• 17th Oct 2025: The Lion King (Tickets from $123 at TicketSqueeze.com)
• 18th Oct 2025: The Lion King (Tickets from $157 at TicketSqueeze.com)
• 19th Oct 2025: The Lion King (Tickets from $91 at TicketSqueeze.com)
• 31st Oct 2025: PlayStation the Concert (Tickets from $67 at TicketSqueeze.com)
• 01st Nov 2025: PlayStation the Concert (Tickets from $75 at TicketSqueeze.com)
• 07th Nov 2025: Twilight In Concert (Tickets from $115 at TicketSqueeze.com)
• 08th Nov 2025: Twilight In Concert (Tickets from $119 at TicketSqueeze.com)
• 15th Nov 2025: Guenther Steiner (Tickets from $56 at TicketSqueeze.com)
• 19th Nov 2025: A Beautiful Noise - The Neil Diamond Musical (Tickets from $130 at TicketSqueeze.com)
• 20th Nov 2025: A Beautiful Noise - The Neil Diamond Musical (Tickets from $173 at TicketSqueeze.com)
• 21st Nov 2025: A Beautiful Noise - The Neil Diamond Musical (Tickets from $122 at TicketSqueeze.com)
• 22nd Nov 2025: A Beautiful Noise - The Neil Diamond Musical (Tickets from $128 at TicketSqueeze.com)
• 23rd Nov 2025: A Beautiful Noise - The Neil Diamond Musical (Tickets from $137 at TicketSqueeze.com)
• 25th Nov 2025: A Beautiful Noise - The Neil Diamond Musical (Tickets from $144 at TicketSqueeze.com)
• 26th Nov 2025: A Beautiful Noise - The Neil Diamond Musical (Tickets from $144 at TicketSqueeze.com)
• 28th Nov 2025: A Beautiful Noise - The Neil Diamond Musical (Tickets from $144 at TicketSqueeze.com)
• 29th Nov 2025: A Beautiful Noise - The Neil Diamond Musical (Tickets from $139 at TicketSqueeze.com)
• 30th Nov 2025: A Beautiful Noise - The Neil Diamond Musical (Tickets from $145 at TicketSqueeze.com)
• 11th Dec 2025: The Phantom Of The Opera (Tickets from $195 at TicketSqueeze.com)
• 12th Dec 2025: The Phantom Of The Opera (Tickets from $133 at TicketSqueeze.com)
• 13th Dec 2025: The Phantom Of The Opera (Tickets from $203 at TicketSqueeze.com)
• 14th Dec 2025: The Phantom Of The Opera (Tickets from $129 at TicketSqueeze.com)
• 16th Dec 2025: The Phantom of the Opera (Tickets from $109 at TicketSqueeze.com)
• 17th Dec 2025: The Phantom of the Opera (Tickets from $110 at TicketSqueeze.com)
• 18th Dec 2025: The Phantom Of The Opera (Tickets from $203 at TicketSqueeze.com)
• 19th Dec 2025: The Phantom Of The Opera (Tickets from $203 at TicketSqueeze.com)
• 20th Dec 2025: The Phantom Of The Opera (Tickets from $203 at TicketSqueeze.com)
• 21st Dec 2025: The Phantom Of The Opera (Tickets from $203 at TicketSqueeze.com)
• 23rd Dec 2025: The Phantom Of The Opera (Tickets from $258 at TicketSqueeze.com)
• 24th Dec 2025: The Phantom Of The Opera (Tickets from $203 at TicketSqueeze.com)
• 26th Dec 2025: The Phantom Of The Opera (Tickets from $151 at TicketSqueeze.com)
• 27th Dec 2025: The Phantom Of The Opera (Tickets from $203 at TicketSqueeze.com)
• 28th Dec 2025: The Phantom Of The Opera (Tickets from $195 at TicketSqueeze.com)
• 30th Dec 2025: The Phantom of the Opera (Tickets from $99 at TicketSqueeze.com)
• 31st Dec 2025: The Phantom Of The Opera (Tickets from $258 at TicketSqueeze.com)
• 02nd Jan 2026: The Phantom Of The Opera (Tickets from $258 at TicketSqueeze.com)
• 03rd Jan 2026: The Phantom Of The Opera (Tickets from $195 at TicketSqueeze.com)
• 04th Jan 2026: The Phantom Of The Opera (Tickets from $247 at TicketSqueeze.com)
• 06th Jan 2026: The Phantom Of The Opera (Tickets from $258 at TicketSqueeze.com)
• 07th Jan 2026: The Phantom Of The Opera (Tickets from $258 at TicketSqueeze.com)
• 08th Jan 2026: The Phantom Of The Opera (Tickets from $258 at TicketSqueeze.com)
• 09th Jan 2026: The Phantom Of The Opera (Tickets from $195 at TicketSqueeze.com)
• 10th Jan 2026: The Phantom Of The Opera (Tickets from $203 at TicketSqueeze.com)
• 11th Jan 2026: The Phantom Of The Opera (Tickets from $195 at TicketSqueeze.com)
• 13th Jan 2026: The Phantom Of The Opera (Tickets from $258 at TicketSqueeze.com)
• 14th Jan 2026: The Phantom Of The Opera (Tickets from $258 at TicketSqueeze.com)
• 15th Jan 2026: The Phantom Of The Opera (Tickets from $258 at TicketSqueeze.com)
• 16th Jan 2026: The Phantom Of The Opera (Tickets from $258 at TicketSqueeze.com)
• 17th Jan 2026: The Phantom Of The Opera (Tickets from $235 at TicketSqueeze.com)
• 18th Jan 2026: The Phantom Of The Opera (Tickets from $258 at TicketSqueeze.com)
• 20th Jan 2026: The Phantom Of The Opera (Tickets from $258 at TicketSqueeze.com)
• 21st Jan 2026: The Phantom Of The Opera (Tickets from $258 at TicketSqueeze.com)
• 22nd Jan 2026: The Phantom Of The Opera (Tickets from $258 at TicketSqueeze.com)
• 23rd Jan 2026: The Phantom Of The Opera (Tickets from $258 at TicketSqueeze.com)
• 24th Jan 2026: The Phantom Of The Opera (Tickets from $188 at TicketSqueeze.com)
• 25th Jan 2026: The Phantom Of The Opera (Tickets from $258 at TicketSqueeze.com)
• 27th Jan 2026: The Phantom Of The Opera (Tickets from $235 at TicketSqueeze.com)
• 28th Jan 2026: The Phantom Of The Opera (Tickets from $258 at TicketSqueeze.com)
• 29th Jan 2026: The Phantom Of The Opera (Tickets from $258 at TicketSqueeze.com)
• 30th Jan 2026: The Phantom Of The Opera (Tickets from $235 at TicketSqueeze.com)
• 31st Jan 2026: The Phantom Of The Opera (Tickets from $195 at TicketSqueeze.com)
• 01st Feb 2026: The Phantom Of The Opera (Tickets from $258 at TicketSqueeze.com)
• 10th Feb 2026: The Outsiders (Tickets from $113 at TicketSqueeze.com)
• 11th Feb 2026: The Outsiders (Tickets from $69 at TicketSqueeze.com)
• 12th Feb 2026: The Outsiders (Tickets from $75 at TicketSqueeze.com)
• 13th Feb 2026: The Outsiders (Tickets from $87 at TicketSqueeze.com)
• 14th Feb 2026: The Outsiders (Tickets from $100 at TicketSqueeze.com)
• 15th Feb 2026: The Outsiders (Tickets from $86 at TicketSqueeze.com)
• 17th Feb 2026: The Outsiders (Tickets from $159 at TicketSqueeze.com)
• 18th Feb 2026: The Outsiders (Tickets from $159 at TicketSqueeze.com)
• 19th Feb 2026: The Outsiders (Tickets from $159 at TicketSqueeze.com)
• 20th Feb 2026: The Outsiders (Tickets from $159 at TicketSqueeze.com)
• 21st Feb 2026: The Outsiders (Tickets from $113 at TicketSqueeze.com)
• 22nd Feb 2026: The Outsiders (Tickets from $86 at TicketSqueeze.com)

Cadillac Palace Theatre Venue Information

Located at 151 W. Randolph Street in Chicago’s bustling Loop, the Cadillac Palace Theatre is a cultural landmark with a rich history. Originally opened as the New Palace Theatre in 1926, it was designed by the renowned Rapp and Rapp architects, featuring rose-marbled walls, crystal chandeliers, gold leaf accents, and ornate plasterwork. The venue, part of the Orpheum Circuit, hosted vaudeville stars like Bob Hope and Mae West before transitioning to a movie palace in the 1930s. After a period as the Bismarck Theatre and a rock venue in the 1980s, it was meticulously restored in 1999, reopening as the Cadillac Palace Theatre with the premiere of Aida.

Today, the theater is a premier destination for Broadway In Chicago productions, offering a mix of touring Broadway musicals, plays, concerts, and special events. With a seating capacity of 2,344, the venue ensures an intimate experience despite its grandeur. Its central location makes it easily accessible via Chicago’s public transit, including buses and trains, with the nearest bus stop at LaSalle & Randolph (0.3 miles away). The theater is cashless, accepting major credit cards like Visa and Mastercard, and offers accessibility features such as 90 wheelchair spaces, elevator access to all levels, and assisted listening devices. Service animals are permitted, and patrons with accessibility needs can contact Broadway In Chicago’s accessibility line at (312) 977-1700 ext. 1259 for personalized service.

Cadillac Palace Theatre Seating Chart

Cadillac Palace Theatre Seating Options

The Cadillac Palace Theatre’s seating is divided into four main tiers—Orchestra, Dress Circle, Loge, and Balcony—along with Left and Right Boxes, offering a range of viewing experiences. With just over 2,000 seats, the venue provides a cozy atmosphere, ensuring excellent sightlines and acoustics. Below is a detailed breakdown of the seating options.

Reserved Seating

All seating at the Cadillac Palace Theatre is reserved, ensuring you have a designated seat for your chosen performance. Tickets are assigned based on availability and pricing tiers, with premium seats typically located closer to the stage. Reservations can be made through authorized sellers like Broadway In Chicago, Ticketmaster, or the box office, and it’s recommended to book early for popular shows to secure your preferred seats.

Orchestra

The Orchestra level, located on the ground floor closest to the stage, is split into three sections: Left, Center, and Right. These seats offer the most immersive experience, ideal for those who want to feel the energy of the performance up close. Orchestra seats are considered premium, with prices reflecting their proximity to the stage. Center Orchestra seats provide the best unobstructed views, while Left and Right sections may offer slightly angled perspectives but remain highly sought after. Wheelchair-accessible seating is available in this section, with 90 designated spaces.

Dress Circle

Situated one tier above the Orchestra, the Dress Circle is divided into Right, Right Center, Center, Left Center, and Left sections. This level is a favorite for many patrons due to its elevated view, offering a perfect balance of proximity and a full stage perspective. The Dress Circle extends slightly over the Orchestra, ensuring excellent visibility without feeling too far from the action. These seats are often praised for their clear sightlines and are a great choice for Broadway shows requiring a broader view of choreography and set design.

Loge

The Loge level, located above the Dress Circle, provides a slightly higher vantage point, offering a good overhead view of the stage. These seats are ideal for those who prefer a mid-range perspective, combining intimacy with a comprehensive view of the performance. Loge seats are typically more affordable than Orchestra or Dress Circle but still provide a premium experience, making them a popular choice for budget-conscious theatergoers seeking quality views.

Balcony

The Balcony is the highest seating tier, offering a bird’s-eye view of the stage. These seats are the most budget-friendly, with ticket prices starting as low as $40 for some performances. Despite the distance, the theater’s design ensures good visibility and acoustics, making Balcony seats a great option for those prioritizing affordability. The Balcony is ideal for enjoying the full scope of large-scale productions, though patrons may miss finer details compared to lower tiers.

VIP Packages

VIP packages are occasionally available for select performances, particularly for high-profile Broadway shows or concerts. These packages may include premium seating (typically in the Center Orchestra or front Dress Circle), exclusive merchandise, access to VIP lounges, or meet-and-greet opportunities with performers, depending on the production. Availability and inclusions vary, so check with Broadway In Chicago or Ticketmaster for specific details when booking.

Cadillac Palace Theatre Ticket Sources

Securing tickets for the Cadillac Palace Theatre is straightforward, with multiple trusted sources for primary and resale tickets. Below are the primary options for purchasing tickets.

Broadway In Chicago (Primary Tickets)

Broadway In Chicago, a Nederlander presentation, is the official operator of the Cadillac Palace Theatre and the primary source for tickets. Tickets can be purchased through their website (www.broadwayinchicago.com) or by calling the ticket line at (800) 775-2000. Season subscriptions are available, offering priority access to shows, discounted parking, and the ability to upgrade seats for select performances. Broadway In Chicago’s Ticket Buyer Assurance program ensures refunds for canceled events or credits for rescheduled shows, providing peace of mind. Gift certificates, valid for any Broadway In Chicago production, are also available.

Ticketmaster (Primary Tickets)

Ticketmaster (www.ticketmaster.com) is the official ticketing partner for Broadway In Chicago and handles online ticket sales for Cadillac Palace Theatre events. Tickets can be purchased securely online or by phone at (800) 775-2000. Ticketmaster offers detailed seating charts, allowing you to select specific seats, and supports mobile tickets for convenience. Be cautious, as only tickets purchased through Ticketmaster or Broadway In Chicago are guaranteed valid; unauthorized resellers may sell invalid tickets, risking denied entry.

Box Office

The Cadillac Palace Theatre box office, located at 151 W. Randolph Street, offers in-person ticket purchases without the handling fees associated with online or phone orders. Box office hours vary by week, so call (312) 977-1700 to confirm. Payment is accepted via cash, Visa, Mastercard, American Express, and Discover (no personal checks). Will Call is available starting one hour before showtime, requiring a valid photo ID, credit card, and confirmation number. For group sales (20 or more), contact (312) 977-1710.

Ticket Squeeze (Resale Tickets)

Ticket Squeeze is a trusted resale platform recommended by independent guides like cadillacpalacetheatre.com for purchasing authentic resale tickets. Prices may be above or below face value, depending on demand and seat location. Ticket Squeeze is ideal for sold-out shows or last-minute purchases, offering a secure way to buy verified tickets. Always ensure you’re using a reputable resale platform to avoid invalid tickets.

Ticket Squeeze 4.6/5 rating and highly trusted marketplace

Cadillac Palace Theatre Ticket Types

The Cadillac Palace Theatre offers various ticket types to suit different events and preferences. Below is an overview of the available options.

Broadway Show Tickets

Broadway show tickets are the primary offering, covering touring productions, pre-Broadway premieres, and classic musicals like The Phantom of the Opera, The Lion King, and The Wiz. Prices vary based on the production, seat location, and performance date, with premium Orchestra seats costing more (up to $9278.07 for high-demand shows) and Balcony seats as low as $17.92. Tuesday, Wednesday, and Thursday performances often have better availability.

Concert Tickets

While primarily a Broadway venue, the Cadillac Palace Theatre occasionally hosts concerts, such as PlayStation – The Concert or Twilight In Concert. Concert tickets follow the same reserved seating structure, with pricing based on seat location and artist popularity. Check the event schedule on www.broadwayinchicago.com or www.ticketmaster.com for upcoming concerts.

VIP Packages

As mentioned, VIP packages may be offered for select Broadway shows or concerts, including premium seating and exclusive perks. These are typically available through Broadway In Chicago or Ticketmaster, with details varying by production. Contact the box office or check the event page for availability.

Seating Tickets

All tickets for Cadillac Palace Theatre events are for reserved seating, categorized by Orchestra, Dress Circle, Loge, or Balcony. Each ticket corresponds to a specific seat, ensuring a predictable viewing experience. Accessible seating tickets for wheelchair users or those with mobility needs can be booked through Ticketmaster or by calling (312) 977-1700 ext. 1259.

General Admission

General admission tickets are rare at the Cadillac Palace Theatre, as most events utilize reserved seating. However, some concerts or special events may offer general admission for standing-room sections or less formal setups. Check the specific event listing for details, as these are less common than reserved seating.

Resale Tickets

Resale tickets are available through platforms like Ticket Squeeze, SeatGeek, or StubHub for sold-out shows or premium seats. Prices fluctuate based on demand, often exceeding face value for high-profile productions like The Lion King or Beauty and the Beast. Always purchase from reputable resellers to ensure ticket validity, as unauthorized tickets may be voided.

Ticket Squeeze Policies

To guarantee leading ticket purchase protection and benefits, this website partnered with Ticket Squeeze, one of the leading ticket booking programs around. Ticket Squeeze is a popular ticket marketplace choice for the best venues in Illinois and is a trusted ticket source for the fan-favorite entertainment broadway shows and events in the country!

Tickets for Cadillac Palace Theatre events purchased via this website are backed by specific protections including 100% ticket authentication and moneyback guarantees. This is all thanks to Ticket Squeeze’s leading ticket authenticity and vetting procedures and their dedication to buyer protection.
Note: We can only provide authenticity guarantees for Cadillac Palace Theatre tickets purchased from this website.

Low prices & low fees

Ticket prices can vary in different ticket marketplaces. But you shouldn’t have to pay more than you should. That’s why Ticket Squeeze prices are among the best! You will find that the same tickets can cost anywhere from 5% to 45% less than other similar websites thanks to Ticket Squeeze’s low price and low fee policy.

Side-by-side seating

Cadillac Palace Theatre shows and events are more fun with friends and family! That’s why all tickets listed on this website are group friendly. When you are selecting your tickets, enter the number you need and we’ll make sure that all tickets are side-by-side. Buy your tickets with confidence that we’ll make sure you and your friends and family can enjoy the show together!

Last-minute downloadable tickets

Life in Chicago can be busy and sometimes you miss out on buying tickets early. But we offer tickets all the way up until the show time begins. Any ticket listed for a particular event will be on sale all the way to the last minute. For a small premium price, you can have tickets emailed directly to you after purchase so you can download it and show the barcode at the theater door for entry.

Note: Don’t forget to charge your phones before attending the event! Every month a small number of people arrive with e-tickets on dead phones and that can cause unwanted delays or frustrations.

Ticket Authenticity Guarantee

Ticket Squeeze is one of the most popular ticket marketplaces for Illinios venues. That’s because Ticket Squeeze offers a high-quality 100% money back guarantee and the best ticket authentication system in the business. Ticket Squeeze uses industry leading ticket verification systems to ensure 100% authenticated tickets. That’s because the ticket industry is not immune to fraud and Ticket Squeeze wants to protect you from false or fraudulent tickets. If anything goes wrong with your Cadillac Palace Theatre tickets, you will receive a 100% money back refund, guaranteed!

Event Cancellation and Refund Policy

Are you worried about what happens when a show or event is cancelled or postponed? Then don’t worry, because our ticket purchase guarantee is out to protect you. If your event is postponed, your ticket will be automatically valid for the new date. If your event is cancelled, then we’ll issue an automatic full refund. You won’t even have to contact us, because we do the hard work for you!

Get special coupons and special offers only at Ticket Squeeze. Click here for the Cadillac Palace Theatre Schedule.

Frequently Asked Questions

Is Parking Included in the Ticket?

Yes, the Cadillac Palace Theatre offers plenty of on-site and nearby parking options, though parking is not typically included in the ticket price. The closest parking is at Lake & Wells InterPark (177 N. Wells St.), where Broadway In Chicago patrons can present their ticket stub for a discounted rate. Purchase parking passes in advance through www.broadwayinchicago.com for the best rates. Additional parking is available at 200 W. Randolph (Standard Parking). Arrive early, as parking can be competitive, especially during peak showtimes.

Where Are the Best Seats at Cadillac Palace Theatre?

The best seats depend on your preferences and budget. For the most immersive experience, Center Orchestra seats (rows closer to the stage) offer unparalleled proximity and unobstructed views, ideal for catching every detail. The Dress Circle, particularly Center and Center-adjacent sections, is highly recommended for its elevated perspective, providing a full view of the stage and choreography—perfect for large-scale Broadway productions. Loge seats offer a balanced view, while Balcony seats are best for budget-conscious patrons who still want a solid overview. For accessibility, contact the box office for wheelchair-accessible or assisted listening options.

Are There Any Age Restrictions?

Children under the age of 5 are generally not permitted at Cadillac Palace Theatre performances, as a courtesy to other patrons, though this may vary by production (some shows specify under 2). All attendees, regardless of age, require a ticket. Children displaying disruptive behavior may be asked to leave. Check the specific event’s guidelines on www.broadwayinchicago.com or contact the box office at (312) 977-1700 for production-specific age policies.